Contact
Talk to the Smash team
Questions about an order, your artwork or a gang sheet? Text or email our customer-service team.
Same-day shipping on qualifying orders placed by 4:00 PM ET.
Local pickup orders placed by 4:15 PM ET are ready the same day.
What we can help with
Shipping & pickup
Same-day shipping on qualifying orders placed by 4:00 PM ET, by UPS Ground. Local pickup orders placed by 4:15 PM ET are ready the same day.
Refunds & reprints
Ask within 7 days of receiving your order. Not covered: problems caused by low-quality artwork the customer submitted.
Your orders
Sign in to your account to see your order history and track an order.
Artwork & gang sheets
Our guides cover preparing a print-ready file, how gang sheets work and how to press a transfer.
Blank apparel & custom designs
Blank garments and our custom apparel designer are on our DecoNetwork studio, which opens in a new tab.
Quick answers
Shipping times, free shipping, refunds, pickup, gang sheets and blanks — the short answers are on our FAQ.